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Medela Freestyle™ Hands-free double electric wearable breast pump sitting on counter with collection cups filled with milk

Freestyle™ Hands-free Breast Pump Reset Guide: pump not responding or the display is not lighting up

Troubleshooting your Freestyle™ Hands-free double electric wearable breast pump

If your pump is not responding or the display is not lighting up, please reset the pump by following these steps:

  • Press and hold the On/Off button for seven to ten seconds.

If there is no change:

  • Plug the power cable into the pump and then into the wall outlet.
  • Press the On/Off button until the pump emits an audio signal, then release the button.


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If there is still no change, contact the Medela Customer Service


Download our instruction manual for more details or watch our video guide below:

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